Frequently Asked Questions


Opening PSD File

How do I edit the PSD file from your site?

  • All files are in PSD format, which is compatible with Adobe Photoshop and Photopea.com

I downloaded one of your PSDs but it’s a zip.

  1. PSD downloads will be compressed in a single .zip file. Double-click .zip file or extract before opening in your Photoshop.

Compressed Folder Error

I’m having errors with .zip file.

  • The most common reason is that the file has become corrupted due to incomplete download. Each of our templates are fully layered, high resolution & print-ready Photoshop PSD files. This means they are very large documents and therefore the downloadable .zip can be in excess of 100mb.Depending on your internet connection, some templates may take a few minutes to download. If during download there is an interruption in your connection, the .zip file may fail to download fully and therefore become corrupted.

How To Fix Zip Errors

1. Delete the .zip you’re receiving errors with
2. Clear your web browser’s cache of stored files
3. Minimize internet activity to ensure as strong a connection as possible
4. Download your file one by one.


Exchanges & Refunds

I don’t want the template anymore can I get a refund?

  • I don’t accept returns, exchanges, or cancellations. But please contact me if you have any problems with your order.

PSD File Licensing

How can I use the templates on psdroom.com?

  • For only commercial and personal use. You may not resell PSD files or redistribute any of the artwork from this site. If you want to become an affiliate and earn money contact us.